Information Centre

Shipping & Delivery

🎄 Holiday Closure - Dec 19-27th. All order placed between these dates will be sent out from Dec 28th. Thank you for supporting of our family business! We wishing you and your loved ones a relaxing joyful holiday and our very best wishes for a wonderful 2025! 

The Silver Store – Australia’s Fastest Personalised Jewellery Delivery!

We engrave all orders ourself & take great pride on our beautiful, fast engraving service! 

The Silver Store usually sends engraved jewellery orders next business day, please allow extra time for special orders of photo engraving, handwritten engraving or custom designs.

In the 2 weeks prior to peak times of  Christmas, Valentines, Mother’s and Father’s Day and Black Friday, please allow a few extra days for all orders.

Australian Express order cut off dates are;

Valentines – Feb 7,  Mother’s Day – May 3rd, Father’s Day – Aug 25th and Christmas – Dec 16th.

Orders Sent Within Australia

Australia Post Express delivery is 2-4 business days after engraving within Australia and is $14.00 and includes tracking.

Australia Post Standard Parcel Post delivery within Australia is $9.50 and includes tracking,  delivery 2-4 weeks after engraving, please note if  you need it by a particular date within the month please choose Express.

DHL Service within Australia is $30 for Australian Metro Only (see postcode table below for DHL metro postcodes) and includes tracking and takes approx 2 business days after engraving.

Delivery to New Zealand

Australia Post International Delivery to New Zealand is $20 up to 10 business days and includes tracking.

Express DHL delivery is 5 business days after engraving to New Zealand and is $40 – includes tracking.

SHIPPING OUTSIDE AUSTRALIA & NZ

Australia Post Express delivery is 1-2 weeks after engraving and is $40 – includes tracking.

DHL worldwide express is $60 depending usually 7-10 days after engraving. 

DHL Metro Postcodes are below 

SYDNEY METRO 

1430 – 2234, 2564 – 2567, 2250, 2200-2221

CANBERRA METRO

200-221, 2600, 2900-2914

DARWIN METRO

0800-0820, 0828-0836

NORTHERN TERRITORY

0822, 0837-0886

PERTH METRO

6000-6210

ADELAIDE METRO

5000-5127

BRISBANE METRO

2481, 2483, 2485-2487, 4000-4022, 4029-4036, 4051-4123, 4205, 4209, 4212, 4214-4227, 4229-4230, 4300 -4305, 4350, 4511, 4551, 4556-4558, 4564, 4572-4573, 4575

MELBOURNE  METRO

3000-3062, 3065-3088, 3101-3109, 3116-3138, 3140-3155, 3161-3207